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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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keegan sawyer

September 24, 2026

5 out of 5 rating by keegan sawyer
"I spoke to Aidan a few months ago when I was thinking about purchasing a new vehicle for the first time. He gave me all the information I needed, as well as support and knowledge from his own experiences. I decided to wait on the purchase, and Aidan stayed in touch and was extremely patient with me. When the time came, all it took was sending him a VIN and he made the process seamless and easy for a first timer, as well as getting me the best prices!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Ronald Ireland

September 24, 2026

5 out of 5 rating by Ronald Ireland
"If your looking for a great Insurance Co. Look no further , the absolute best customer service anyone could ask for . I've spoke to a couple agents here and they all go above and beyond . I live with my girlfriend in a condo, and Olivia explained the benefits of a renters policy for me. After she explained the policy it just made sense . So my girlfriend has her car insurance and her homeowners now through State Farm and they actually sent me a gift card in the mail for sending them a new customer ... 😁 ..."
We responded:
"Ronald, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Louisville insurance team is always here and happy to help. "
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Sam

September 16, 2026

5 out of 5 rating by Sam
"Calvin has been super friendly, helpful, and knowledgeable. Not to mention my rates are half what they were before making the switch to State Farm. Very satisfied with my experience so far."
We responded:
"Sam, thank you for the fantastic review! We’re always here to support you with your insurance needs in Louisville. "
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Brian Mayberry

September 11, 2026

5 out of 5 rating by Brian Mayberry
"Fantastic experience with State Farm. Good quality customer service at its best. Very good agent who treated me with respect and helped me with all questions that I asked."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Esther

September 10, 2026

5 out of 5 rating by Esther
"Thank you Aidan for helping with my many questions for various insurance needs! Your quick responses and patience during the process were greatly appreciated. Great doing business with your office. You and your staff are amazing!!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Ryan Fetsch’s team. "
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Jenyl Johnson

August 24, 2026

5 out of 5 rating by Jenyl Johnson
"Calvin is very knowledgeable, checking all boxes to ensure you get the best quote. Wish all representatives were the same"
We responded:
"Thank you so much for your wonderful feedback of us here at Ryan Fetsch’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Ryan Fetsch’s Insurance Team "
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Luis Miranda

August 24, 2026

5 out of 5 rating by Luis Miranda
"I was way overpaying on my car insurance with USAA. I was with them for over 20 years and my premiums kept going up. Ryan Fetsch with state farm was the only one that gave me a quote with numbers over the phone. The other companies just wanted me to call back. Ryan saved me over $160 a month on my premiums from what USAA was charging me."
We responded:
"Hi Luis, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Ryan Fetsch’s team.  Please reach out to us if any questions come up!  - Ryan Fetsch’s Insurance Team "
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Debbie Lochner

August 11, 2026

5 out of 5 rating by Debbie Lochner
"The agent took the time to explain the policy cut my monthly payment in half"
We responded:
"Debbie, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Leilani Krause

August 6, 2026

5 out of 5 rating by Leilani Krause
"Aiden was a great help with my insurance needs."
We responded:
"Leilani, thank you for the amazing review! Our Louisville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Ryan Fetsch, your State Farm Agent "
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Frank Liranza Rosales

July 29, 2026

5 out of 5 rating by Frank Liranza Rosales
"Recientemente cotice mi póliza de seguro de auto y no pude haber tenido una mejor experiencia. Desde el primer momento recibí una atención excepcional: fueron muy amables, pacientes y respondieron todas mis preguntas con claridad.

Lo que más me impresionó fue la rapidez con la que gestionaron todo el proceso. En muy poco tiempo encontré una póliza con mejores beneficios y a un precio más económico que la que tenía anteriormente.

Sin duda, recomiendo sus servicios a cualquiera que busque ahorrar dinero sin sacrificar una excelente cobertura y, sobre todo, recibir un trato profesional y de calidad. ¡Muchas gracias por hacer el proceso tan fácil y eficiente!"
We responded:
"Thanks so much for the amazing review, Frank! We really appreciate your support here in Louisville. Just reach out anytime if you need us - we’re here for you. "
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Farrah Shankle

July 29, 2026

5 out of 5 rating by Farrah Shankle
"Aidan Brown was fantastic and so easy to work with. He made the transition as smooth as possible. Top notch customer service. Highly recommend"
We responded:
"Thank you for the 5-star review of Ryan Fetsch’s team - we really appreciate your kind words! "
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carlos matamoros

July 27, 2026

5 out of 5 rating by carlos matamoros
"All good nice people"
We responded:
"carlos, thank you for the amazing review! Our Louisville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Ryan Fetsch, your State Farm Agent "
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Irina L

July 1, 2026

1 out of 5 rating by Irina L
"It used to be a good service, but not anymore. Rude staff, wrong charges and every time I call it’s new story; emails and texts don’t match each other and what I was told over the phone. I cancelled all my insurances with them. I don’t recommend this office. 👎"
We responded:
"Thanks for the kind words Irina!"
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Molly Holt

June 30, 2026

5 out of 5 rating by Molly Holt
"Aiden did amazing helping me switch my insurance over! Not only that but he helped me save money too!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Ryan Fetsch’s Team. "
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Kierra Taylor

June 24, 2026

5 out of 5 rating by Kierra Taylor
"Excellent customer service! Calvin is knowledgeable, responsive, and always willing to help. He made the insurance process easy and helped me find the best coverage for my needs. Highly recommend!"
We responded:
"Thank you so much for the 5-stars, Kierra! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Yvette Smith

June 11, 2026

3 out of 5 rating by Yvette Smith
"Had a hard time with login a few times at the start of the policy. Managed to figure it out after a few days. Other than that to early to tell about anything else."
We responded:
"Yvette, thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that your experience was positive overall. If there is anything specific we can do here on State Farm Agent Ryan Fetsch’s Team to make your next experience even better, please feel free to share—we are open to feedback! "
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Brenda Moran

June 10, 2026

5 out of 5 rating by Brenda Moran
"Adian was very helpful and explained everything about all the coverage that I purchased. He answered all my questions. He made switching from previous insurer to State Farm go smoothly. Helped lower the cost of my car insurance."
We responded:
"Brenda, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Melissa Marrugo

June 8, 2026

5 out of 5 rating by Melissa Marrugo
"Calvin called with a quote I couldn’t pass up he was friendly and to the point."
We responded:
"Thank you so much for the 5-stars, Melissa! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ryan Fetsch’s Team anytime."
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Jayna Bennett

June 1, 2026

5 out of 5 rating by Jayna Bennett
"Cassidy was awesome and saved me hundreds a month on car insurance."
We responded:
"Thanks so much for the fantastic rating, Jayna! We are so glad you had a positive experience with us here on State Farm Agent Ryan Fetsch’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Gilbert Eduardo Mendez Garrido

May 28, 2026

5 out of 5 rating by Gilbert Eduardo Mendez Garrido
"Excellent service. Realistic pricing. And satisfaction with the coverage."
We responded:
"Gilbert, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Ryan Fetsch’s Team is just a call or email away!"
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Frank Oxley

May 18, 2026

5 out of 5 rating by Frank Oxley
"Son muy amables ! 👏🏿👏🏿👏🏿👏🏿me ayudaron bastante a poder obtener lo que buscaba ! 🙌🏿"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Louisville to know that you had such a wonderful experience with us here on State Farm Agent Ryan Fetsch’s Team."
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Jebus Crust

May 15, 2026

5 out of 5 rating by Jebus Crust
"Aidan helped me out alot as it was my first time having my own insurance helping me save where I could all things considered"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Ryan Fetsch’s Team. "
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Karen Burke

May 4, 2026

5 out of 5 rating by Karen Burke
"I had a great experience with State Farm and Aiden my sales rep was awesome."
We responded:
"We are grateful for your 5-star review, Karen! Thanks for taking a moment to share your positive rating of State Farm Agent Ryan Fetsch’s Team here in Louisville . "
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Marty Goldsmith

April 29, 2026

5 out of 5 rating by Marty Goldsmith
"Ryan handles about a dozen policies of mine. I trust him. Marty Goldsmith"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ryan Fetsch’s Team. "
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Christopher Carmicle

February 18, 2026

5 out of 5 rating by Christopher Carmicle
"Ryan’s team did an amazing job quickly quoting my new policies and making prompt adjustments as needed. Calvin was incredibly responsive and proactive throughout the process as the policies were tweaked to meet my needs. This professionalism is a major reason why I made the switch to State Farm."
We responded:
"Christopher, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "